Resolution FAQs

This is our FAQ section of the website related to our print products and services. If you don’t see the answer to your question below, feel free to reach out to us from our contact page and we’ll promptly give you assistance.

Frequently Asked Questions & Answers

I have never heard of EBS inkjet printers before. Are they newcomers to the printing industry?

EBS has been in the inkjet printer business in Europe since 1984.

Do you ship your products internationally?

We ship world wide, however in most cases it is more beneficial for you to source a local printer distributor to handle your request if you are outside of Canada. Feel free to visit the web sites of our suppliers, or contact us with your query and we will source one for you.

Do you handle any other equipment besides inkjet printers?

No. Our strength and expertise is in inkjet printing. If you would like us to recommend other equipment from our vast array of resources, we will put you in touch with many experienced suppliers of packaging and print labelling equipment.

Do you take competitor’s printers as trade-ins on new equipment?

Yes. Each application is different and everything is negotiable. Our sales department will be happy to discuss your options with you. Simply visit our contact page to get started.

With all of the abbreviations and acronyms I see in this industry, can you clarify DOD versus CIJ?

CIJ is Continuous Inkjet and refers to the technology that uses a continuously flowing stream of ink during production. This stream is broken into individual drops. The ink is electrostatically charged at variable rates depending on the dot placement required to form characters. This is a very precise technology and is mainly used for small character printing (SCP) applications, but characters can be generated from 1.5mm to 15mm in height.

DOD is Drop On Demand. This technology is much simpler in design than in CIJ machines. Generally, a series of nozzles are arranged to determine the specific height of the characters to be printed. A series of valves control which nozzles expel ink at a given time to create the matrix required to form each character, hence the term ’drop on demand’. Characters tend to range in size from 6mm to 115mm in height and are generally used in external packaging like shipper boxes, or for very large items such as rolls of steel, bulk paper, precast concrete or lumber packaging.

What industries tend to use inkjet printing?

The applications are endless. From raw manufacturing materials to finished consumer goods. Resolution Inplant Services has inkjet printers in every manufacturing sector from automotive, food and beverage, pharmaceutical, concrete and lumber to wire and cable companies.

Is there any truth to the rumour that the inkjet industry is a dwindling one?

No. For more many years people in the industry thought inkjet would be replaced by other marking methods but the truth is, inkjet was, is, and always will be the best way to put a date or batch code onto just about any surface. The technology lies in the equipment and in the inks and solvents used. By making these machines more efficient and the inks more user friendly, inkjet printing will always have a place in the packaging and manufacturing industry.

Our office uses a Lexmark or Epson inkjet printer. Do you supply ink cartridges for these types of printers?

No. These printers are used with personal or office computers. Our inkjet printers are designed for industrial use in the manufacturing and packaging industries. For these other types of machines please contact a local printer retailer for parts, service and supplies.