Suppliers of Industrial Inkjet Printers for the Manufacturing and Packaging Industries
Your Industrial Continuous Printing Solution for Best Before Date Codes, Batch & Lot Codes, Traceability and Product Identification Numbers – Call us at 905-331-9339
We’re Fully Accredited Distributors of EBS, MSSC, Reiner and Foenix Printers in Canada, Providing 24/7 Customer Support
Your production facility needs reliable, high quality industrial printing equipment to meet various government and industry-specific regulations and your own quality control and traceability guidelines. There are many equipment options on the market today but when equipment gets damaged or breaks down, production downtime must be minimized. That’s where Resolution Inplant Services comes in to help get you back online and operating at full capacity as quickly as possible.
Industrial & Handheld Printers, Parts & Repairs

Supplier of EBS Industrial Inkjet Printers
Our leading-edge date and batch code printing solutions, for complete contact-free and handheld inkjet printing.

Supplier of MSSC Thermal Inkjet (TIJ) Printers
The MSSC Smart-Jet series is tailored for various industrial uses

Supplier of Reiner Handheld Printers
Handheld inkjet printers that can print on virtually every surface.

Supplier of Foenix High Resolution Printers
High resolution industrial Inkjet printers for reliable and consistent coding.

Reconditioned & Refurbished Printers
We have a changing inventory of various reconditioned industrial inkjet printers. Call us today with your needs.

Printer Maintenance & Repairs
24 hour quality printer maintenance and repairs from our service team.

Printer Parts & Consumables
Inks, makeups and solvents for most industrial inkjet printers.

Thermal Transfer Ribbon (TTR)
A full lineup of thermal transfer ribbons from ARMOR-IIMAK.
Why Choose Resolution Inplant Services
We’re an owner-operated company, highly specialized in installing and servicing industrial inkjet printers and equipment. Inkjet printing is all we do.
And why Inkjet? With new Federal regulations from the Canadian Food Inspection Agency (CFIA), every food product and beverage on the market must be traceable back to the beginning of the supply chain. Inkjet is still the best way to apply date, batch and lot codes to these products which is the key to traceability and customer satisfaction.
Response Time
We offer true 24/7 live response and same day or next day service to fix your problem. Nobody can compete with us on that.
Owner Operated
The owners install and service your industrial inkjet printers and equipment. We have a vested interest to keep your printers working.
Full Inventory
We carry a full line of inventory of parts and consumables. We know our clients and their needs, and carry stock to serve them.
Experience
Our experience goes above and beyond. We are highly specialized and have been in this industrial inkjet printing industry for 60+ years.
How To Get Started
Our process is the streamlined result of 60+ years of experience in the installing and servicing of industrial inkjet printers.
Phone Call
In a phone call we, together, assess if the industrial inkjet printer is suitable for your needs.
Site Visit
We do a site visit and do a live demonstration to make sure we are offering the right printers for your application.
Installation
We install and configure the industrial inkjet printer and provide full training to your team.
Reliable Production
Our 24/7 service and full inventory of parts and consumables ensures that we can keep your production lines running.
Printer Maintenance Minimize Downtime
Effective printer maintenance minimize downtime by preventing unexpected equipment failures that halt production lines. Resolution Inplant Services helps manufacturing and packaging facilities across Ontario maintain their industrial inkjet printers through systematic preventive care, real-time monitoring, and 24/7 emergency support. This guide walks you through the essential maintenance practices that keep your coding and marking systems running reliably, protect your regulatory compliance, and eliminate costly production interruptions.
Whether you operate food and beverage lines, pharmaceutical packaging, or consumer goods manufacturing, your industrial inkjet printer must perform consistently. Resolution Inplant Services supplies and services leading brands including EBS, MSSC, Reiner, and Foenix printers, backed by over 60 years of industry experience. Following these steps ensures your equipment delivers accurate date codes, batch identification, and lot traceability required by Canadian Food Inspection Agency standards, while staying operational.
Step 1: Establish a Weekly Fluid and Nozzle Inspection Schedule
Begin maintenance by inspecting ink and solvent levels every seven days or per your printer manufacturer's specifications. Low fluid levels cause pressure inconsistencies that degrade print quality and trigger equipment shutdowns. Check the nozzle plate visually using the printer's onboard diagnostic screen or a handheld magnification tool. Clean nozzles should show clear, unobstructed jet ports with no ink crusting, clogs, or debris accumulation.
Document each inspection in a maintenance log, recording fluid levels, nozzle condition, and any visual anomalies. This creates a historical record that helps identify patterns-for example, rapid ink consumption may signal a micro-leak in the circulation system. Resolution Inplant Services provides printer parts and consumables sourced from manufacturer specifications, ensuring you use compatible replacement fluids that prevent cross-contamination and maintain print performance. Contaminated or degraded solvents are the leading cause of nozzle blockages in industrial environments.
Step 2: Perform Monthly Printhead Calibration and Alignment Tests
Printheads drift over time due to thermal cycling, vibration from adjacent production equipment, and normal wear. Monthly calibration prevents misaligned printing that produces illegible codes and triggers quality control rejects. Access your printer's calibration menu-most modern systems feature automatic alignment detection-and run the full calibration cycle. Print a test pattern on scrap substrate to verify dot placement, line straightness, and character registration against design specifications.
If calibration does not restore alignment, the printhead may require professional servicing. Resolution Inplant Services performs printer installation and configuration as well as detailed diagnostic testing that identifies worn nozzles, failing piezo elements, or pressure regulation faults before they escalate. During monthly tests, also verify that your date and batch coding information displays correctly, since regulatory compliance depends on accurate, legible product identification. If you notice characters appearing faint, fragmented, or offset, contact a service provider immediately rather than continuing production.
Step 3: Clean Air Filters and Verify Environmental Controls Monthly
Industrial inkjet printers pull ambient air for cooling and pressure regulation. Dust, oil mist, and particulates from the production floor clog filters, reducing airflow and causing thermal stress on the printhead. Remove and inspect the air filter housing each month. If the filter cartridge shows visible discoloration, dust accumulation, or resistance to airflow, replace it immediately. Standard industrial environments warrant filter replacement every 4 to 8 weeks; high-dust facilities may require monthly changes.
Beyond filter maintenance, monitor ambient temperature and humidity. Industrial inkjet printers function optimally between 15 and 30 degrees Celsius and at relative humidity between 35 and 80 percent. Installations in uncontrolled environments-warehouses without climate management, outdoor packaging areas, or facilities adjacent to cooling towers-experience accelerated fluid evaporation, viscosity changes, and nozzle performance degradation. If environmental conditions fall outside specifications, invest in localized climate control around the printer housing or request that Resolution Inplant Services evaluate your facility layout and recommend positioning adjustments that minimize environmental stress.
Step 4: Conduct Quarterly Deep Cleaning and Component Testing
Every three months, perform comprehensive cleaning of the printer exterior, ink pathways, and internal fluid reservoirs. Disconnect the printer from power and allow it to cool for at least 30 minutes. Remove ink cartridges and inspect the seals for cracks or dried residue. Use manufacturer-approved cleaning solutions-never generic solvents or water-to flush the circulation system according to the technical manual. Improper cleaning damages seals and introduces contamination that causes immediate failure after restart.
During quarterly service, test pressure sensors, temperature monitors, and fluid-level switches by running the printer's built-in diagnostic suite. These sensors trigger automatic shutdowns if conditions drift outside safe ranges; if diagnostics report sensor faults, the printer will not operate safely until repairs are completed. Resolution Inplant Services provides 24/7 maintenance and emergency repairs for situations where diagnostics reveal component failures. Because industrial printers often run during second and third shifts, having rapid-response support available around the clock prevents extended downtime when problems arise outside normal business hours.
Step 5: Maintain Detailed Service Records and Plan Preventive Replacements
Keep a master maintenance log documenting every inspection, calibration, cleaning, and repair performed on your printer. Record the date, technician name, components inspected, fluids added or replaced, and any issues discovered. Over time, this record reveals which components fail most frequently and when major wear typically occurs. Use this data to schedule preventive component replacement before failures happen.
For example, if your records show that printheads degrade after 18 months of continuous operation, budget for a planned replacement at 15 months rather than waiting for a failure that shuts down your line. Consumable items like ink cartridges, filters, and nozzle cleaning kits have predictable lifespans; purchase them in advance so you never face a shortage during emergency maintenance. Resolution Inplant Services maintains inventory of parts and consumables for leading industrial inkjet brands, enabling rapid restocking when replacements are needed. When you contact them for support, your service records help technicians understand your equipment history and diagnose issues more efficiently.
If you operate manufacturing or packaging facilities across Ontario and need a reliable partner to implement these maintenance practices, contact Resolution Inplant Services. They bring decades of industry expertise, genuine owner-operated service, and a commitment to keeping your production lines running. Discuss your current maintenance approach and ask how they can help you build a preventive program tailored to your facility's specific equipment and operational demands.
Frequently Asked Questions
How often should industrial inkjet printers be serviced to minimize downtime?
Weekly fluid and nozzle inspections, monthly calibration and filter checks, and quarterly deep cleaning are the standard schedule. Emergency repairs available 24/7 ensure rapid response if problems arise between scheduled maintenance windows. Resolution Inplant Services aligns service intervals with your printer model and production volume to prevent failures before they occur.
What causes industrial printer downtime most frequently?
Clogged nozzles from contaminated ink or inadequate cleaning, nozzle misalignment from thermal drift, and air filter blockages account for the majority of unplanned shutdowns. Environmental factors like temperature and humidity swings also degrade performance rapidly. Preventive maintenance addresses all these root causes before they trigger production halts.
Can I perform industrial printer maintenance myself, or do I need a service provider?
Weekly and monthly inspections, cleaning, and filter replacements are tasks trained plant staff can perform using the manufacturer's technical manual. However, printhead repairs, sensor diagnostics, pressure regulation adjustments, and calibration of complex systems require specialized training and equipment. Resolution Inplant Services handles advanced diagnostics and repairs, while you manage routine preventive tasks.
Is there industrial inkjet printer maintenance service available in Ontario?
Yes. Resolution Inplant Services supplies and maintains industrial inkjet printers across Ontario, offering 24/7 emergency repairs, parts sourcing, and installation support. They distribute EBS, MSSC, Reiner, and Foenix printers and bring over 60 years of combined industry experience to manufacturing and packaging facilities throughout the province.
What documentation should I keep for printer maintenance records?
Log the date, time, technician name, components inspected or replaced, fluid quantities added, calibration results, and any faults detected. Include photos of nozzle condition and print test patterns. This historical record helps predict component failures, proves regulatory compliance during inspections, and speeds up diagnosis when problems occur.
How do environmental conditions affect industrial printer maintenance requirements?
Temperature fluctuations and humidity swings outside the 15-30 degrees Celsius and 35-80 percent relative humidity range cause ink viscosity changes, accelerated evaporation, and nozzle clogging. Dusty or oily environments require more frequent filter changes. High-contamination facilities often need monthly filter replacement instead of the standard 4 to 8 week interval.
What should I do if my printer fails a diagnostic test?
Do not restart the printer if diagnostics report sensor faults, pressure anomalies, or fluid-level errors. Operating with failed safety systems risks equipment damage and inaccurate coding. Contact Resolution Inplant Services immediately for 24/7 emergency repair support to identify the fault and restore safe operation without unnecessary downtime.
