Suppliers of Industrial Inkjet Printers for the Manufacturing and Packaging Industries

Your Industrial Continuous Printing Solution for Best Before Date Codes, Batch & Lot Codes, Traceability and Product Identification Numbers – Call us at 905-331-9339

We’re Fully Accredited Distributors of EBS, MSSC, Reiner and Foenix  Printers in Canada, Providing 24/7 Customer Support

Your production facility needs reliable, high quality industrial printing equipment to meet various government and industry-specific regulations and your own quality control and traceability guidelines. There are many equipment options on the market today but when equipment gets damaged or breaks down, production downtime must be minimized. That’s where Resolution Inplant Services comes in to help get you back online and operating at full capacity as quickly as possible.

Industrial & Handheld Printers, Parts & Repairs

Supplier of EBS Industrial Inkjet Printers

Our leading-edge date and batch code printing solutions, for complete contact-free and handheld inkjet printing.

Supplier of MSSC Thermal Inkjet (TIJ) Printers

The MSSC Smart-Jet series is tailored for various industrial uses

Supplier of Reiner Handheld Printers

Handheld inkjet printers that can print on virtually every surface.

Supplier of Foenix High Resolution Printers

High resolution industrial Inkjet printers for reliable and consistent coding.

Reconditioned & Refurbished Printers

We have a changing inventory of various reconditioned industrial inkjet printers. Call us today with your needs.

Printer Maintenance & Repairs

24 hour quality printer maintenance and repairs from our service team.

Printer Parts & Consumables

Inks, makeups and solvents for most industrial inkjet printers.

Thermal Transfer Ribbon (TTR)

A full lineup of thermal transfer ribbons from ARMOR-IIMAK.

Why Choose Resolution Inplant Services

We’re an owner-operated company, highly specialized in installing and servicing industrial inkjet printers and equipment. Inkjet printing is all we do.

And why Inkjet? With new Federal regulations from the Canadian Food Inspection Agency (CFIA), every food product and beverage on the market must be traceable back to the beginning of the supply chain. Inkjet is still the best way to apply date, batch and lot codes to these products which is the key to traceability and customer satisfaction.

Response Time

We offer true 24/7 live response and same day or next day service to fix your problem. Nobody can compete with us on that.

Owner Operated

The owners install and service your industrial inkjet printers and equipment. We have a vested interest to keep your printers working.

Full Inventory

We carry a full line of inventory of parts and consumables. We know our clients and their needs, and carry stock to serve them.

Experience

Our experience goes above and beyond. We are highly specialized and have been in this industrial inkjet printing industry for 60+ years.

How To Get Started

Our process is the streamlined result of 60+ years of experience in the installing and servicing of industrial inkjet printers.

1

Phone Call

In a phone call we, together, assess if the industrial inkjet printer is suitable for your needs.

2

Site Visit

We do a site visit and do a live demonstration to make sure we are offering the right printers for your application.

3

Installation

We install and configure the industrial inkjet printer and provide full training to your team.

4

Reliable Production

Our 24/7 service and full inventory of parts and consumables ensures that we can keep your production lines running.

Printer Installation And Configuration Service

Printer installation and configuration service means taking a new or replacement industrial inkjet system from the loading dock to production-ready status, with all hardware positioned correctly, software calibrated to your product specifications, and compliance settings verified before the first code prints. Resolution Inplant Services has been handling this work across Ontario manufacturing and packaging facilities for over 60 years, and the difference between a rushed setup and a properly configured system often determines whether your facility stays compliant and productive or faces costly downtime.

Manufacturing and packaging managers understand the pressure: a new printer arrives, but getting it operational without disrupting production schedules, meeting regulatory traceability requirements, and ensuring consistent code quality is not a task to hand off casually. The complexity varies dramatically depending on your facility, the brands you run (EBS, MSSC, Reiner, Foenix systems all have different integration points), and what you are coding for. A beverage manufacturer applying best-before dates faces different configuration demands than a pharmaceutical operation coding batch numbers for Canadian Food Inspection Agency compliance. A rushed or incomplete setup can leave you with machines that work but do not meet your actual regulatory obligations-a costly discovery during an audit.

In-House Installation Versus Third-Party Service Providers: What the Difference Actually Means

The central question most Ontario facility managers face is whether to rely on in-house technical staff for setup or bring in a specialized service provider. Both approaches have real trade-offs that deserve honest evaluation.

Some manufacturers attempt installation with internal IT or maintenance teams. The appeal is clear: you avoid external service costs and maintain direct control. The reality is more complicated. industrial inkjet systems require specific calibration knowledge, understanding of your regulatory compliance obligations (especially CFIA requirements for food and beverage coding), integration with your existing production software, and troubleshooting experience across multiple printer brands. Most internal teams excel at routine maintenance but lack the specialized setup expertise that prevents configuration errors from compounding into production issues weeks later. A misconfigured date code or batch coding setup might run fine initially, then fail under specific product conditions-and by then the problem is embedded in your workflow.

Third-party providers like Resolution Inplant Services bring focused expertise. We install multiple brands weekly across different facility types, so we recognize configuration patterns, compliance pitfalls, and integration challenges that arise in real-world Ontario manufacturing environments. Because we also handle 24/7 emergency repairs and parts support, we understand how your printer needs to perform under actual production stress, not just test conditions. This translates into configurations built for reliability, not just initial functionality.

Aspect In-House Installation Specialized Service Provider
Setup Speed Variable; depends on staff availability and learning curve Rapid; experience across multiple brands and facility types
Compliance Verification Risk of missed regulatory requirements; no external audit trail Documented setup to CFIA and traceability standards; verification included
Brand Expertise Limited unless staff have deep background with your specific printer model Multi-brand proficiency; knows EBS, MSSC, Reiner, Foenix integration points
Troubleshooting Support Internal only; limited external resources if problems arise Ongoing support from the same team; continuity and accountability
Total Cost of Ownership Lower upfront; higher risk of configuration-related downtime later Higher initial investment; prevents costly reconfiguration and compliance failures

What Proper Printer Installation and Configuration Service Actually Includes

When Resolution Inplant Services installs and configures your system, the work encompasses far more than plugging in cables and loading software. Here is what a complete installation covers:

  • Site Assessment and Planning: We evaluate your production line layout, environmental conditions (temperature, humidity, dust exposure), integration points with existing coding systems, and power and network infrastructure. This prevents installation surprises and ensures the printer is positioned for both performance and easy maintenance access.
  • Hardware Installation: Proper mounting, alignment with your product flow, nozzle positioning for consistent code readability, and connection to your production line's speed synchronization systems. Incorrect positioning is one of the most common causes of code quality problems that appear weeks into operation.
  • Software Configuration: We set up date coding, batch coding, lot number configurations, and any dynamic data your operation requires. For facilities subject to CFIA compliance, we ensure traceability coding is configured to meet Canadian regulatory standards, not just generic defaults.
  • Integration and Testing: If your printer connects to your production management software, inventory system, or quality tracking platform, we handle that integration. Extensive testing under your actual production conditions (product speed, substrate type, ink requirements) happens before we hand over the system.
  • Staff Training: Your operators and maintenance team receive hands-on training on daily operation, basic troubleshooting, consumables management, and when to call for emergency support. Training documentation is provided.
  • Documentation and Compliance Verification: You receive complete installation records, configuration settings, regulatory compliance confirmation, and warranty documentation. This creates the audit trail regulators expect and ensures continuity if service issues arise.
A properly configured printer installation takes three to five business days from arrival to full production readiness. Rushing this process to meet artificial timelines creates configuration debt that costs months of troubleshooting and compliance risk later.

The timeline varies based on system complexity and your facility's integration requirements. A straightforward installation on a new production line might complete in a few days. Retrofitting a printer into an existing line with legacy software connections or integrating multiple coding requirements (date, batch, serialization) typically requires more time. Resolution Inplant Services schedules installation work to minimize production disruption, often coordinating with your maintenance windows or planned downtime.

One critical point: installation is not one-time work. After the initial setup, your system needs periodic calibration checks, software updates to maintain compliance with regulatory changes, and adjustments as your product mix or coding requirements evolve. The most successful Ontario manufacturers treat installation as the beginning of an ongoing partnership, not a transactional event.

If your facility is considering new industrial inkjet printing equipment, planning a printer upgrade, or struggling with an existing system that was not properly configured initially, reach out to discuss your specific needs. Resolution Inplant Services works across Ontario manufacturing and packaging operations, and we are ready to help you move from installation to reliable, compliant production.

Frequently Asked Questions

How long does it typically take to install and configure an industrial inkjet printer?

Most installations complete in three to five business days from arrival, depending on system complexity and your facility's integration requirements. Straightforward setups on new production lines may finish faster, while retrofits into existing production systems with legacy software connections typically require more time. We schedule work to minimize production disruption, often coordinating with your planned maintenance windows.

What makes proper configuration critical for CFIA compliance in Ontario food and beverage operations?

CFIA regulations require accurate best-before dating, batch coding, and product identification that must be readable, verifiable, and properly documented. Misconfigured date or batch coding can fail under actual production conditions or leave you without the audit trail regulators expect. Resolution Inplant Services ensures your printer is configured to meet these standards from installation, creating the compliance documentation that protects your facility during audits.

Can my facility handle printer installation in-house, or should we use a service provider?

In-house teams excel at routine maintenance but often lack the specialized expertise to avoid configuration errors that compound into production issues later. Third-party service providers bring multi-brand proficiency, compliance verification, and integration experience across different facility types. For most Ontario manufacturers, using a specialized provider for installation prevents costly reconfiguration and compliance failures that are far more expensive than the initial service investment.