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Specializing in Inkjet Products for the Manufacturing & Packaging Industries
1229 Advance Road, Unit 8
Burlington, Ontario L7M 1G7 - Canada
905.331.9339

www.resservices.ca



Frequently Asked Questions

  1. I have never heard of EBS inkjets before. Are they newcomers to the industry?
  2. Can you guarantee that your fluids will not adversely affect my equipment?
  3. Do you ship internationally?
  4. Do you handle any other equipment besides inkjet printers?
  5. Do you take competitor’s printers as trade-ins on new equipment?
  6. With all of the abbreviations and acronyms I see in this industry can you clarify DOD versus CIJ?
  7. What industries tend to use inkjet printing?
  8. Is there any truth to the rumour that the inkjet industry is a dwindling one?
  9. Our office uses a Lexmark inkjet printer (or maybe it’s an Epson). Do you supply ink cartridges for these types of printers?
 
  1. I have never heard of EBS inkjets before. Are they newcomers to the industry?
    EBS has been in the inkjet business in Europe since 1984.

  2. Can you guarantee that your fluids will not adversely affect my equipment?
    Absolutely. iimak tests all their fluid types in each printer it is intended for. The inks, make-ups, solvents and washes are designed to meet or exceed OEM specifications. We guarantee it!
  3. Do you ship internationally?
    We can ship world wide, however in most cases it is more beneficial to find a local distributor to handle your request if you are outside of Canada. Feel free to visit the web sites of our suppliers from our links page, or contact us with your query and we will follow it up for you.

  4. Do you handle any other equipment besides inkjet printers?
    No. Our strength and expertise is inkjet printing. If you would like us to recommend other equipment from our vast array of resources, we can put you in touch with many experienced suppliers of packaging and labelling equipment.

  5. Do you take competitor’s printers as trade-ins on new equipment?
    Of course! Each application is different and everything is negotiable. Our sales department will be happy to discuss your options with you.

  6. With all of the abbreviations and acronyms I see in this industry can you clarify DOD versus CIJ?
    CIJ is Continuous Inkjet. It refers to the technology that utilizes a continuously flowing stream of ink. This stream is broken into individual drops. The ink is electrostatically charged at variable rates depending on the dot placement required to form characters. This is a very precise technology and is used mainly for small character printing (SCP) applications, although characters can be generated anywhere from 1.5mm to 15mm in height.

    DOD is Drop On Demand. This technology is much simpler in design than in CIJ machines. Generally, a series of nozzles are arranged to determine the specific height of the characters to be printed. A series of valves control which nozzles expel ink at a given time to create the matrix required to form each character, thus the term ’drop on demand’. Characters tend to range in size from 6mm to 115mm in height and are generally used in external packaging like shipper boxes or for very large items such as rolls of steel or bulk paper, or lumber packaging.

  7. What industries tend to use inkjet printing?
    Applications are endless. From raw manufacturing material to finished consumer goods. RESOLUTION has inkjets in every manufacturing sector from automotive, beverage and pharmaceutical to wire and cable companies.

  8. Is there any truth to the rumour that the inkjet industry is a dwindling one?
    No. For more than 15 years people in the industry thought inkjet would be replaced by other marking methods. The truth is, inkjet was, is, and always will be, the best way to put a date or batch code onto just about any surface. The technology lies not only in the equipment but also in the inks and solvents used. By making these machines more efficient and the inks more user friendly, inkjet will always have a place in the packaging and manufacturing industry.

  9. Our office uses a Lexmark inkjet printer (or maybe it’s an Epson). Do you supply ink cartridges for these types of printers?
    No. These are printers for use with personal or office computers. Our inkjet printers are designed for industrial use in the manufacturing and packaging industries. For these other types of machines please contact your local retailer for parts, service and supplies.





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Industrial Inkjet Printers - Continuous Inkjet (CIJ) Printers - Drop On Demand (DOD) Printers - Small Character Printing (SCP) - Large Character Printing (LCP) - Drop On Demand Piezo


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